WELCOME TO PLATPHORM

WE BUILD PROFITABLE INFORMATION MARKETPLACES

About Us


Platphorm provides a system that allows businesses to build scalable, reliable, marketplaces where buyers pay sellers for information delivered by voice, mail, chat, SMS, or recorded phone message.

What does our system do? Well, say you got a puppy and you’re interested in asking questions to a real, live expert on how to train him. Google can’t help you. Nor can or any traditional search engine.

However, a site powered by our platform can: You type in “puppy training” and instead of getting a list of pages, you get a list of real people ready to speak with you live over the phone to answer your questions or via mail, chat, or SMS. You can browse each provider’s profile, look at their ratings, and read written feedback left by others.

When you find a provider you like, you press a “Call Now” button and our system initiates a call to you, then the provider, and you are connected to talk for whatever price per minute (or call) the provider has set. It’s that simple.

We white-label this system for other companies in any vertical, and handle not just the multimodal communications system, but all customer and community support, provider payment, and systems monitoring.

Founded in 2009, by industry veterans with track records of multiple start-up successes, Platphorm is already stable, profitable, and growing. Headquartered in lovely downtown San Francisco, we have global operations staff in six different countries to ensure 24/7 monitoring of critical systems to meet or exceed our 99.99% uptime goals.

Our Platform


Best In Class System

We’ve built our platform using best in class tools and practices. Our multi-modal applications ride on top of Rails. Our telephony system has been built on top of CCXML & VXML. Our setup is geographically redundant. We use a hybrid of cloud and dedicated servers running the latest technologies to ensure the optimal mix of performance and availability. We’re serious about testing. We use RSpec, Selenium and our own homegrown call tester for regression testing. We leverage services like New Relic and Airbrake to monitor the quality and performance of our system.

Customer Service, Community and Risk Management

Our platform isn’t just hardware and software. It’s people, too. Of course, the most important people are the ones you fill it with: Buyers and Sellers. But these people need other people to help them to use the system, resolve issues, and make sure everyone is playing nicely and by the rules. That’s where our people come in. When you white-label our system, you also have access to a team dedicated to customer support, community management, and risk management. These experts and the tools they utilize are included in the licensing fees. All that is really left once you provide a look to the site is to market it!

Careers

If you enjoy working with a small, dedicated team and relish making a huge impact on a product, then we’d love to talk to you. Our San Francisco office is steps from the Powell BART/Muni station!

In addition to a competitive salary, we offer health/dental/vision insurance, 401K, work/life balance, Apple laptops, sit/stand desks, a well stocked kitchen and wine on Fridays.


Senior Software Engineer

Full Stack Ruby on Rails & React

This is an opportunity to join a small team of extremely talented engineers responsible for the technical strategy and implementation of the company's core revenue-driving products. Our team has only senior level engineers. We pride ourselves on being pragmatic, open minded, process driven, and guided by established best practices. We have dedicated Product, DevOps, and QA teams supporting us.

Everclear is a new advice product that provides clients with 24/7 access to trusted advisors with 1:1 Chat Messaging, Phone Calls and Video Sessions. Using our industry expertise and proven technology we provide our customers with a white glove experience unmatched in the industry. Our parent company is profitable and stable with a great track record and a number of other similar products. You really can have your cake and eat it too! An exciting new product with a lot of opportunity for growth and creative expression, and a stable profitable company with very low turn over.

We’re looking for someone:

  • Who prides themselves on being a top performer
  • Who wants to become an integral part of a small upbeat engineering team that’s having fun building things, and to push them to do even better!
  • Who knows good design, who’s not scared by scaling.
  • Who can take a project spec and run with it (but knows that discussing design with the team before running too far is the better move).

Requirements:

  • 5+ Years of software development experience with Ruby on Rails
  • 3+ Years of software development with React or similar front end frameworks
  • You must be curious and an excellent problem solver
  • Full Stack development experience is required
  • Experience with launching and scaling products in a production environment is required
  • Experience working 100% remote is a plus

Compensation:

  • Salary up to $200k DOE
  • Great Health/dental vision insurance
  • 401K (with matching)
  • Work/life balance (we're profitable - we don't want to burn out)
    • Flexible Schedule
    • Generous Paid Time Off Policies
  • The software and equipment you need to be productive, including a new MacBook Pro

A glimpse into daily life:

  • Spend time figuring out how to implement a ticket
  • Chat with the team on Slack or pair with someone on Zoom as a sounding board
  • Branch your Git fork, code up a solution, and create a pull request
  • Thanks to devops magic, docker, jenkins and kubernetes you now have a staging environment with your changes, along with unit and integration test feedback.
  • Test your solution and then request another senior engineer review your code before passing it along to the QA team.
  • If it’s Friday, hang out and have a drink with 30+ of your coworkers on Zoom

Sound like the right job for you? Send us a message at jobs@platphormcorp.com.


If this sounds great to you reach out to us today!